That's it, we're going back to Canada!

"That's it, we're going back to Canada!". As we joke to each other sometimes when we have a frustrating day. But it's definitely just a joke. A bad day in Mexico is better than a good day in Canada!

So we had three problems yesterday, two of which are still not fixed despite literally hours of trying.

The three problems...

1) our extra legroom seats one one of our upcoming flights were now showing as normal seats.

2) our daughter was trying to deposit some money in our Canadian bank account.

3) I can't access our account on our home internet here in Mexico.

The water level continues to drop. 

Rainy season will be starting soon!

The first problem was relatively easy. I managed to get through to someone on the online chat with Pegasus Airlines and the system actually worked well. It turns out they had changed airplanes and changed our seats but it hadn't yet been reflected in the website. So we are definitely in the right seats but no longer in row 19... now it's row 16 because of the different airplane configuration.

Problem two is partially fixed, but it's still frustrating. I'll try and make a long story short! Our daughter was trying to deposit some money into our bank account in Canada. Her bank wanted $10 to issue a bank draft (what used to be called a certified cheque in Canada). But she thinks like us and didn't want to pay the $10, so she asked for it all in cash. Drove over to our bank, and our bank wouldn't accept the cash! What?? It turns out that Canadian banks will no longer accept cash deposits unless you are a customer of the bank. 

So she went back to her bank, explained the story, and they issued a bank draft for free. She took it to our bank, and they still wouldn't deposit it... because the teller forgot to sign it! Lindsey was pretty much at the end of her rope. She eventually got it deposited, but now they have put a five day hold on it because apparently bank drafts aren't as good as cash anymore. Not a big deal, but it's the point of it. So as a long standing customer with a lot of assets at that bank, I requested that they remove the hold funds. I left three messages with two different branches and nobody called me back. So frustrating. I called the main client center and they said they could get me an appointment... for Tuesday! All you can do is laugh.

And the third one is our TotalPlay home internet account here in Mexico. When I signed up last October, I was told I could put the account on pause when we leave the country. Now it seems that it's not so simple. Also, I have never been able to access our account online, or pay it through the website or app. I've tried twice by phone and they always say they will get technical support to call me back, but they never do. This time, I did it through their customer service online through Messenger. They've been really good with getting back to me, but haven't been able to fix the app access problem. After dealing with them for about eight hours yesterday on and off, I'm convinced they can't fix the problem.

So, I've been paying every month at our local OXXO convenience store. But we're only going to be here for one month out of the next five. So do I simply cancel the account? And if I decide to keep it, how do I pay for it when I'm out of the country? Still trying to get information from them on that.

So, a bit of a frustrating day!

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Great deal on this Shark Upright Vacuum Cleaner.

And in Canada...

Nice price on this Apple Watch Series 11.