Unimpressed with KLM.
I was double checking our flight times and I went into "manage bookings" on the KLM website yesterday morning. I happened to notice that the first leg of our flights from Dar es Salaam to Amsterdam was showing as "Cancelled".
Hmph. I hadn't received any email from KLM telling me they had cancelled my flights. I wonder when I would have found out if I hadn't been checking for something else.