tag:blogger.com,1999:blog-7171307653508307040.post6150208808159980910..comments2024-03-16T20:29:10.881-04:00Comments on Travel with Kevin and Ruth: Gotta give credit where it's dueKevin Readhttp://www.blogger.com/profile/05795747155781311686noreply@blogger.comBlogger10125tag:blogger.com,1999:blog-7171307653508307040.post-71816984402351660432014-07-27T09:44:23.027-04:002014-07-27T09:44:23.027-04:00I'm not sure about the non-existent part, we h...I'm not sure about the non-existent part, we have heard a number of people talk about good customer service recently. We do think though that when you deal with cable TV or cellular companies, they are the ones that seem to have the worst customer service but perhaps that is now improving.Ruthhttps://www.blogger.com/profile/18136052866820208847noreply@blogger.comtag:blogger.com,1999:blog-7171307653508307040.post-48954024434966320672014-07-27T09:41:12.308-04:002014-07-27T09:41:12.308-04:00I think we have been doing pretty well lately in t...I think we have been doing pretty well lately in this department but then again we haven't had too many problems with anything lately either.Ruthhttps://www.blogger.com/profile/18136052866820208847noreply@blogger.comtag:blogger.com,1999:blog-7171307653508307040.post-73957841386859277972014-07-27T09:38:03.746-04:002014-07-27T09:38:03.746-04:00It was nice not to have to fight for it either!It was nice not to have to fight for it either!Ruthhttps://www.blogger.com/profile/18136052866820208847noreply@blogger.comtag:blogger.com,1999:blog-7171307653508307040.post-1608087902246942312014-07-27T09:36:46.965-04:002014-07-27T09:36:46.965-04:00Having myself been on the receiving end of the cus...Having myself been on the receiving end of the customer service line, it certainly goes a long way to having good customer service when the client is also pleasant. We are more apt to give you what you want than to someone who comes on ranting and raving and is rude.Ruthhttps://www.blogger.com/profile/18136052866820208847noreply@blogger.comtag:blogger.com,1999:blog-7171307653508307040.post-24887775422147040782014-07-27T09:32:37.837-04:002014-07-27T09:32:37.837-04:00To us, those annoying text messages would be somet...To us, those annoying text messages would be something that we would just ignore, something like getting junk mail in our mailbox. Have you tried calling them to ask them to stop sending the texts or can you block the texts. Ruthhttps://www.blogger.com/profile/18136052866820208847noreply@blogger.comtag:blogger.com,1999:blog-7171307653508307040.post-55374490816912530002014-07-27T07:05:50.668-04:002014-07-27T07:05:50.668-04:00Always nice to hear about good customer service, w...Always nice to hear about good customer service, which seems to be almost non-existent in today's society.our awesome travelshttps://www.blogger.com/profile/13031755671050584629noreply@blogger.comtag:blogger.com,1999:blog-7171307653508307040.post-51645603416178771522014-07-26T23:39:50.133-04:002014-07-26T23:39:50.133-04:00So nice to hear about good service. It's a ra...So nice to hear about good service. It's a rare treat at least in my experience. Sherryhttps://www.blogger.com/profile/00328866430156879312noreply@blogger.comtag:blogger.com,1999:blog-7171307653508307040.post-37482835612027529722014-07-26T22:18:05.247-04:002014-07-26T22:18:05.247-04:00Nice to see you won one for a change! :c)Nice to see you won one for a change! :c)Paul and Marti Dahlhttps://www.blogger.com/profile/17332654035718777839noreply@blogger.comtag:blogger.com,1999:blog-7171307653508307040.post-91528105869402156132014-07-26T22:10:50.822-04:002014-07-26T22:10:50.822-04:00That is indeed great customer service ... Mui'...That is indeed great customer service ... Mui's great with people on the phone and we rarely have a bad customer service experience, even if we don't always get what we want.Erinhttps://www.blogger.com/profile/08333995679958103393noreply@blogger.comtag:blogger.com,1999:blog-7171307653508307040.post-89542878659615288842014-07-26T17:34:31.849-04:002014-07-26T17:34:31.849-04:00Hi Kevin:
I think I'm going to skip the 700 po...Hi Kevin:<br />I think I'm going to skip the 700 poop bags this time around but wanted to comment on the customer service rep situation. I, too, am often frustrated with certain reps' attitudes. However, I do think some companies have gone the extra mile to train, and make responsible, their reps. For it is those reps who become the biggest, most important advertising benefits or irritations. And, it's getting so that most of us have some choices with respect to companies we deal with.<br />I have a MiFi JetPack that's very convenient when I'm outside wireless wifi range - but it uses an incredible amount of the gigabytes I have available in my monthly contract. I try to watch Netflix and download movies and all when I have a reasonable wifi connection. One little peeve I have with Verizon is that I get these data alerts every month, whether I'm maxing out my usage or not. The date for my new month's allotment is the 16th; I pretty routinely get a data usage text on the 15th suggesting that I 'buy' more data so I won't run out! What? Run out in 12 hours or less when my account says I have several gigabytes left? There have been months when I've gone over and I'm willing to because there's some good reason. But I don't need those "please buy" texts I receive.mps2343https://www.blogger.com/profile/06059253597064329074noreply@blogger.com