This morning, she went to unload the washing machine, and I heard a shriek.
Ruth is not happy.
It was fine when it went in the wash...not so fine when it came out.
She's devastated. Well, as devastated as you can be about a hat! Ruth loves her Tilley hat. But, we're pretty sure that the famous Tilley guarantee will come through for us. We may have to mail it off so that they can inspect the material. And $8.50 to cover shipping.
The guarantee says "please send your freshly washed hat..."
Well, at least it's freshly washed!
I heard back from Tilley already. They have great customer service. Yes, we have to send the hat in so that they can inspect the material. They want to know themselves why that happened. But yes, it's covered under their famous guarantee.
A great deal this morning on a 20v drill kit. More than half price!
I need to buy a new wallet. This is the one I've decided on... only $10, and free shipping...