Our flight was scheduled to leave at 8:05pm. Check in opened up fairly early at 5:30pm, we got in line at around 5:45, and we didn't wait very long for our turn at the counter.
And this sign is correct. It is easy to check in online, but be careful to follow the rules!
Most of these discount airlines have great prices for a reason. If you book enough in advance, and you're flexible on dates you can get some good deals. Our one way three hour flight went for €49.95 ($62.50) each, most of which is taxes. So you pay for your basic flight, and then if you want any extras, you will pay more. Including things like boarding passes. If you checked in online, then you had better print off your boarding pass and bring it with you because it will cost you more money if you don't.
I have read online complaints from people regarding these low cost airlines, but a lot of the times it's because the customer didn't follow the rules that are clearly laid out when you buy your ticket. So that makes it the customer's fault, not the airlines. Yet people will blame the airline anyhow, and I don't understand that kind of thinking.
We had no problems getting checked in. We had only our carry on bags with us, and made sure they were within the weight and size restrictions for our flight. But then the Jet2.com check in girl asked if we would like to check them for free because the flight was full and they would prefer that some of the larger bags would be stored below. So sure, we agreed to let them check our carry on bags for free.
We went through to the boarding area and figured we had some time to waste so we went and had a bite to eat. Arrived at the gate with about 45 minutes to spare and we were surprised that they were already calling our flight for boarding. No worries, so we went through the gate.
But there was no plane at the gate...only a bus!
Turns out that some of the airlines use a bus to get you to the plane. No worries, it was a two minute bus ride and we were dropped off to board the plane.
Flight took off about 10 minutes late, but it didn't seem to be an issue with anybody. The flight was very smooth and we arrived about 5 minutes ahead of schedule! Couple of things we noticed though, that are worth mentioning.
Getting ready to fly!
First, we loved the seating. There was no adjustment for reclining your seat because they've put them on a decent angle to begin with. And this way you don't have to worry about the guy in front of you putting his seat back into your already limited space. And even the regular seats have more leg and knee room than most planes we've been on, and we think that's partly because of the design of the seat material. And the seats were totally comfortable, no problem at all.
The other thing we noticed was cup holders! Okay, sounds like a minor thing, but we have been on a lot of airplanes and have never seen cup holders. Of course you normally have to put your seat back tray down in front of you and hang onto your cup most of the time that it's on the tray. This aircraft had little wire cup holders that you fold down and can then easily hold your water bottle or coffee cup.
So overall, we have nothing bad to say. The entire flight went fine, and the people we met who work for the airline were helpful and friendly.
We wouldn't hesitate to fly with Jet2.com again!